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FAQs

Employers

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What is a Bid?

A Bid is a job offer created by a candidate who is actively seeking employment and is willing to work for you if the specified working conditions in their offer are respected.

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I am interested in a candidate's Bid, how do I access their contact information?

It's simple. On the same webpage where you find the details of the Bid you want to apply for, you will find a form to purchase the contact information of the candidate who is ready to work for you.

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I bought a Bid, what is the next step?

Great! You've taken the final step to obtain the information of the candidate you're interested in for your open position. Once you make the payment, you will receive your electronic invoice via email. We will verify that the payment has been processed, and once confirmed, we will contact the candidate to inform them that you have applied to their Bid and that you will be reaching out to them to proceed with the interview/hiring process. After we notify the candidate about your application, we will provide you with their contact information so you can start the hiring process.

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What happens if the candidate does not respond to Hire My Bid calls?

Before providing you with the candidate's contact information, we ensure that we contact the candidate to inform them of your interest. If the candidate does not respond and we do not receive a reply within 48 hours after confirming your payment, we will proceed to give you a full refund.

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What happens if the candidate responded to Hire My Bid but does not respond to me?

We understand that even though we contact the candidate beforehand, it might be challenging for you to reach them once we provide the contact information. In such cases, we will investigate the situation, and if we confirm that it was indeed impossible for you to contact the candidate, we will proceed to give you a full refund.

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I contacted the candidate, interviewed them, and found they were not suitable for my team. Can I request a refund?

We understand that not all hiring processes have a happy ending. Unfortunately, our model is based on connecting actively job-seeking candidates with employers looking to fill a vacancy in their team. Once this connection is made, we are not responsible for nor involved in the candidate's hiring process, and therefore our refund policies do not apply. However, we recognize that each case is special, so we recommend contacting us for better guidance on your specific situation.

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I contacted the candidate I applied for, interviewed them, and realized that the candidate provided false or incorrect information in their Bid. Can I request a refund?

At Hire My Bid, we aim to give candidates the freedom to express their needs, working conditions, and highlight their strengths, skills, and work experience, which is why we do not verify the information specified by the candidate in their Bid. Since we do not verify the accuracy of the data provided by the candidate, we understand that some or all of the information given may not be accurate. In such cases, please contact us so we can initiate an investigation into the Bid information. If we confirm that the information is indeed false, we will proceed to give you a full refund of your purchase.

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Where can I find more information about Hire My Bid's terms of use, privacy policy, and refund policy?

We invite you to visit our Terms of Use page, where you can find all the additional information you need: Terms of Use.

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Get in Touch

If you have any questions, requests, or simply want to reach out to us, we are here to listen: Contact Us.

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